Our co-founders bought a car park. They looked for a car park operator that could setup payment systems and control the few drivers that didn’t pay. They wanted help and advice on how to grow the parking revenue.

Our personal experience of using other car park operators left us feeling low and at times exasperated. Despite the promises made, all the operators were interested in was alienating as many of our customers as they could by issuing increasing numbers of PCNs. We tried some different car park operators, but under the surface they were all the same.

No thought was given to either the drivers, or to us as landowners. Our customers were becoming less loyal, and we struggled to get even basic information on revenue to help us make sensible decisions to run our car park business.

Avalon was created to flip the current system on its head.

Why could the parking industry not put customers first?

We learnt how to grow our revenue using data-driven decision making and applying on and off-line techniques to bring more traffic to our site, and used intelligent marketing to keep our customers coming back.

Treating drivers as valued customers boosts loyalty, increases dwell times, results in more return visits and more positive recommendations for your car park.

Avalon works with car park owners to maximise your revenue. We are driver focused, putting customer experience first.

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The Avalon Approach

Avalon is driver-focused, placing customer experience at the forefront of what we do, backed up by great cloud-based technology to enable intelligent data-driven decision making.

Combined with our years of parking experience, this enables us to optimise your parking revenue by employing our proven processes to identify and implement innovative strategies to maximise your returns.

We use prefer to use customer service to grow revenue, rather than relentlessly issuing PCNs.

  • Boost customer loyalty
  • Increase dwell times
  • Generate more return visits
  • Receive more positive recommendations

  • Happier, higher spending customers

  • Fast Setup
  • Advanced ANPR Technology
  • Contactless Payments

  • Real Time Data Analytics
  • Revenue Growth

Car Park Solutions

We provide bespoke, customer-focused solutions to manage your car park and maximise your revenue.

We provide bespoke site-specific solutions to maximise revenue from your car park, no matter what the size. We use our driver-focused philosophy together with advanced ANPR technology and our highly capable back-office system to apply intelligent marketing strategies and ensure your income stream is optimised.

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Avalon puts your guests first, increasing your revenue by maximising the number of spaces for your paying customers to park easily. We give you control to keep your customers coming back using our driver first system, while keeping car park abuse to a minimum.

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Retail is all about the customer experience, and your car park is the first (and last) impression. We put your customers first by making parking easy. Our advanced data-analytics provide you with detailed insights to help increase dwell times and grow additional revenue channels.

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Avalon is driver focused. By putting the driver (your customer) first, we increase loyalty and dwell times to maximise your revenue.

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We make it simple for drivers to pay without using cash, via a smartphone or by phone if required. Our platform makes it fast and easy to pay, with no need to register.

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Our data analytics platform gives you instant and powerful insights to show how your car parks are performing, allowing you to make informed decisions to grow your revenue.

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Discover how we can make your car park work for you, request a call back: