top of page

FAQs
There are eight pay stations dotted around the car park in the locations below.
Blue Level 1 (Contactless cards, Apple Pay and Google Pay)
Blue Level 3 (Contactless cards, Apple Pay, Google Pay and Cash)
Blue Level 5 Lift Lobby (Contactless cards, Apple Pay and Google Pay)
Red Level 2 ((Contactless cards, Apple Pay and Google Pay)
Red Level 1 Lift Lobby – (Contactless cards, Apple Pay and Google Pay)
Lower Mall (Contactless cards, Apple Pay, Google Pay and Cash)
Please remember to pay on arrival and you can skip the queue by using your smartphone to pay by scanning the QR codes on any of the many signs around the car park. It’s quick and simple with no need to download an app.
Please note there is strictly no entry or exit from the car park between 11.00 pm and 6.00 am.
Mon-Sat:
6.00 am - 11.00 pm, with last entry 8.30pm
Sunday:
6.00 am - 11.00 pm, with last entry 8.30pm
Bank Holidays:
6.00 am - 10.30 pm, with last entry 8.30pm
Please note, the car park is closed on Easter Sunday and Christmas Day.
It's super simple, just head to one of the eight pay stations and pay by cash or card when you arrive.
Or, skip the queue! Scan the QR code on any of the signs around the car park to pay instantly. No app needed, just a quick tap with Apple Pay, Google Pay, or your card.
You can top up your parking session by purchasing extra time at any of the pay stations, or by using the smartphone app. As long as you pay for enough to cover the time you have parked, you will not receive a parking charge.
The car park is now pay on arrival, but if you forgot to pay, no stress! You’ve got until midnight to sort it online. Just click here to make a payment after you’ve left.
Of course, just click here to purchase a monthly permit.
Yes, you can pre-book your parking for peace of mind (and extra time to shop)!
Pay securely with your credit/debit card, Apple Pay, or Google Pay - just hit the orange button to pick your date and time.

How Can We Help?
Need a hand? Complete the form below and a member of our team will get back to you as soon as possible. Prefer to chat instead? You can also reach us on WhatsApp for quick and easy support.
bottom of page