Avalon maximises your revenue by putting customer experience first

Avalon has first hand experience of the importance of effective parking management for retail parks, leisure parks and supermarkets.

In retail, the customer always comes first and customer experience is key.

If customers cannot park easily, or fear getting a parking ticket (PCN) they will simply shop elsewhere.

Our customer first approach and experience of managing retail parks go hand in hand to provide efficient car park management solutions to retail park owners and managing agents.

We understand the challenges faced by retail park managing agents, from optimising the customer journey through to minimising abuse of parking spaces by non-customers. It is essential that customers receive a good first (and last) impression of the retail destination so that they keep returning.

Our ANPR cameras monitor vehicle movements 24/7 which provides valuable data to keep track of performance of the location, and identifies opportunities to increase revenue as well as facilitate identification of any drivers abusing the car park.

Our ANPR technology also helps to ensure there is no misuse of disabled bays or electric car charging bays. Staff, contractors and other authorised users of the car park can be effectively managed on our cloud-based portal.

We offer parking consultancy for retail parks during design, extensions or refurbishments and can coordinate with retailers and their hq teams where required. We are able to offer direct links and liaison for store managers to manage day to day requirements.

Avalon’s bespoke parking solutions help to increase customer numbers and extend dwell times on site, keeping retail and leisure occupiers happy and rent levels healthy.

To find out how Avalon can make your customers happy and improve the perception of your retail park car parking, contact us to set up a call today.

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The Avalon Approach

Avalon is driver-focused, placing customer experience at the forefront of what we do, backed up by great cloud-based technology to enable intelligent data-driven decision making.

Combined with our years of parking experience, this enables us to optimise your parking revenue by employing our proven processes to identify and implement innovative strategies to maximise your returns.

We use prefer to use customer service to grow revenue, rather than relentlessly issuing PCNs.

  • Boost customer loyalty
  • Increase dwell times
  • Generate more return visits
  • Receive more positive recommendations

  • Happier, higher spending customers

  • Fast Setup
  • Advanced ANPR Technology
  • Contactless Payments

  • Real Time Data Analytics
  • Revenue Growth

Car Park Solutions

We provide bespoke, customer-focused solutions to manage your car park and maximise your revenue.

We provide bespoke site-specific solutions to maximise revenue from your car park, no matter what the size. We use our driver-focused philosophy together with advanced ANPR technology and our highly capable back-office system to apply intelligent marketing strategies and ensure your income stream is optimised.

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Avalon puts your guests first, increasing your revenue by maximising the number of spaces for your paying customers to park easily. We give you control to keep your customers coming back using our driver first system, while keeping car park abuse to a minimum.

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Retail is all about the customer experience, and your car park is the first (and last) impression. We put your customers first by making parking easy. Our advanced data-analytics provide you with detailed insights to help increase dwell times and grow additional revenue channels.

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Avalon is driver focused. By putting the driver (your customer) first, we increase loyalty and dwell times to maximise your revenue.

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We make it simple for drivers to pay without using cash, via a smartphone or by phone if required. Our platform makes it fast and easy to pay, with no need to register.

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Our data analytics platform gives you instant and powerful insights to show how your car parks are performing, allowing you to make informed decisions to grow your revenue.

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Discover how we can make your car park work for you, request a call back: